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According to the National Debtline, if you don’t come to an agreement to pay your debt on energy bills, your supplier can apply for a warrant from the magistrates’ court, making it legal for them to enter your home to disconnect your energy supply.
However, they added: “They will usually tell you when the magistrates’ court hearing will take place. You should contact a local advice agency to see if you can get support at the hearing if you want to stop the warrant.”
Ms Miller, who is on a low income and helps look after her grandchildren, noted that the SSE officials who secretly entered her home had switched off her electricity – ruining all the food in her freezer.
On July 27, she received a warning letter from the company about the unpaid bill, adding that it could forcible enter her home. SSE later halted the action, after the woman agreed to have a smart meter installed, and pay back her bills in weekly instalments of £4.80.
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