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Other top misconceptions include discovered in the survey include:
• Not realising that storing the router in a cupboard out of the way will affect their internet connection
• Thinking the router is a fire hazard
• Believing WiFi can cause harmful radiation
Paul Stobart, CEO at Zen Internet, said: “The past year has entrenched our reliance on a solid internet connection with home broadband suddenly being used for work and leisure throughout the day. However, there are still steps that users can take themselves to maximise the potential of their broadband. By busting some of the myths associated with internet setup, and giving guidance on factors such as the disruptive nature of microwave frequencies, we hope to be able to improve the experience of our customers and would encourage other providers to follow suit.”
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