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With more people now starting to use the tube again after lockdown, social media is full of complaints with one Vodafone user saying: “One of the reasons I moved from three to Vodafone was that I could still have connectivity while travelling. Why have you discontinued WiFi on underground? It’s a huge inconvenience and frankly not acceptable nowadays.”
Another added: “@VodafoneUK, So without notification you have pulled out of London underground WiFi. So Vodafone is now the only major provider not providing a useful service on the London underground. Why?”
And one tweet said: “@VodafoneUK who’s the bright minded person that decided to cancel the contract with London Underground for WiFi services? Now I can’t use Vodafone WiFi nor Virgin Media WiFi as it needs to be connected to your network provider… you’re going to lose loads of customers!”
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