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One shopper said: “Sainsbury’s I was extremely disappointed to get to the self-checkout today to find all of the screens gone. Why? Case numbers are high and many aren’t wearing masks. I prefer you, but I will jump ship if another store offers better customer protection!”
Another person wrote: “Dear @sainsburys, I’ve appreciated your stores and your deliveries especially during the pandemic. But between this and removing screens at self-checkout, I think I’ll have to go elsewhere.”
One customer tweeted: “I don’t get why @sainsburys have removed the plastic screening in their supermarkets? I’d really hoped not having someone stood on top of me at the self-checkout was going to be permanent.”
Another person added: “You’ve kept screens between checkout and customers but not for self-checkout which helps protect customers from each other. Why remove those screens? Please explain.”
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