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At the time, Primark said it had introduced “non-gendered fitting rooms to improve the customer experience” at the Bluewater and Hastings stores.
Following this week’s new bout of backlash, a Primark spokesperson told Express.co.uk today that the outrage seemed to have been initiated following a female customer’s experience at one of the retailer’s fitting areas, where she said two men walked in on her while she was getting dressed.
The spokesperson said: “We are really sorry to hear of this customer’s experience. It shouldn’t have happened and we’re urgently investigating. We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
Furious customers have taken to social media over the last few days, as well as today, to criticise Primark, with many saying unisex changing rooms put women at risk of violence and indecent sexual conduct from men.
Vikki Lax claimed on Twitter: “If your ‘inclusivity’ leaves young women vulnerable, in tears, fearful and excluding themselves from everyday experiences you really need to look again.
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